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St. Helens Net provide World Wide Web page hosting. St. Helens Net reserves the right to suspend or cancel a customer's access to any or all services provided by St. Helens Net when St. Helens Net decides that the account has been inappropriately used or otherwise. SERVER USE Non-Virtual accounts are to be used by the primary owner only. Non-Virtual account holders are not permitted to resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads. Customers may however resell our Virtual server packages. St. Helens Net reserves the right to refuse service and /or access to its servers to anyone. St. Helens Net do not allow any of the following content to be stored on its servers: Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation. Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Elynx Internet Solutions. Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material. BANDWIDTH POLICY High bandwidth usage: St. Helens Net offers a set usage policy per package by maintaining very large ratios of bandwidth per customer. In rare cases, St. Helens Net may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, St. Helens Net reserves the right to impose the High Resource User Policy for the consideration of all customers. HIGH RESOURCE USER POLICY Resources are defined as bandwidth and/or processor utilization. St. Helens Net may implement the following policy to its sole discretion: When a website found to be monopolising the resources available, the account holder will be contacted in order to discuss the situation. If no arrangement can be reached, St. Helens Net reserves the right to terminate the account giving one weeks notice. PAYMENT POLICIES All accounts are set up on a trial basis. All pricing is guaranteed for the term of payment. St. Helens Net reserves the right to change prices at any time. Payment is due each anniversary month or period following the date the account was established. Credit card orders that are on a 'month-to-month' and 'yearly' basis will be charged automatically to the card number on file. If for any reason the card does not clear with the bank on three attempts, the account is subject to suspension. Any account not brought current within a week of e-mail notice or exceeding this time frame in any way is subject to suspension. No bills or invoices will be sent by regular mail. Invoices for those customers who pay by check will be sent via e-mail 3-4 weeks before payment is due. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies St. Helens Net in writing for a request for termination of services. All payment is in U.K. Sterling. CANCELLATION St. Helens Net reserves the right to cancel service at any time. All fees paid in advance of cancellation will be prorated and paid by St. Helens Net if St. Helens Net institutes its right of cancellation. If cancellation is caused by customers violation of these policies, then no refund is due. Any domain names which have been moved prior to payment will not be released until payment has been made for our services in full. Customers can cancel service any time and be refunded any amount exceeding the prepayment of the current month. Payment will be made by company check within 30 days of receipt of cancellation or credit card return. The account will be cancelled at the end of the current billing period, unless a date of cancellation is specified. INDEMNIFICATION Customer agrees that it shall defend, indemnify, save and hold St. Helens Net harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against St. Helens Net, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless St. Helens Net against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with St. Helens Net server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from St. Helens Net server. DISCLAIMER St.
Helens Net will not be responsible for any damages your business
may suffer. St. Helens Net makes no warranties of any kind, expressed
or implied for services we provide. St. Helens Net disclaims any
warranty or merchantability or fitness for a particular purpose.
This includes loss of data resulting from delays, nondeliveries,
wrong delivery, and any and all service interruptions caused by
St. Helens Net and its employees. St. Helens Net reserves the
right to revise its policies at any time.
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